Last Updated: [1.12.2025]

Introduction

Your satisfaction is our priority at Print Unicorn. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund and returns policy below for more details.

1. Refund Policy for Digital Products

Due to the nature of digital downloads, all sales of digital products are final. Refunds are not available for downloadable items once the order has been processed and the files have been accessed or downloaded.

2. Refund Policy for Printed Products

For physical prints, we accept refund or replacement requests under the following conditions:

  • The item arrives damaged or defective.
  • The incorrect item was sent.

If your order meets these conditions, please contact us within 7 days of receiving your order with the following information:

  • Order number
  • A clear description of the issue
  • Photos of the damaged or incorrect item

3. Return Policy

We do not accept returns for change-of-mind purchases. However, if the product is damaged, defective, or incorrect, you may be eligible for a replacement or refund. Please note:

  • Items must be returned in their original condition.
  • Returns must be authorized by our team before shipping the item back.
  • Customers are responsible for return shipping costs unless the item was incorrect or defective.

4. Refund Process

Once we receive your request and verify the issue, we will process your refund or replacement. Refunds are typically processed within 7-10 business days and will be issued to your original payment method.

5. Shipping Damages

If your item was damaged during shipping, please notify us immediately. We will work with our shipping partners to resolve the issue and ensure you receive a replacement or refund promptly.

6. How to Contact Us

If you have any questions about our Refund and Returns Policy, please reach out to our customer support team at:

We are committed to providing excellent service and ensuring your satisfaction with every purchase!